Privacy policy

  • Twisted Soap Bar is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at twistedsoapbar.com and make a purchase from our store, or engage with us on social media. By accessing or using our services, you agree to the terms of this policy.

Information We Collect

  • Personal Data: We may collect personally identifiable information such as your name, email address, phone number, shipping address, and billing address when you make a purchase or sign up for our newsletter.
  • Payment Information: To process your orders, we collect payment information such as your credit card number, expiration date, and billing address.
  • Usage Data: We collect information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, and information about your interactions with our site.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

  • To process and manage your orders and transactions.
  • To communicate with you, including responding to your inquiries and sending you updates and promotional materials.
  • To improve our website, products, and services by analyzing how you use our site.
  • To personalize your experience on our website.
  • To detect, prevent, and address technical issues.

Disclosure of Your Information

  • We may share your information with third-party service providers to perform tasks on our behalf, such as payment processing, order fulfillment, and email delivery. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

  • We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.